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© 2024 Pixel Kicks Ltd - a Manchester web design agency.

Customer Support

Christmas support

With Christmas just around the corner we wanted to let you know that the Pixel Kicks office will be closed from 24 December until 2 January. However, we’ll still be around to provide support in case of an emergency.

For any urgent issues please email [email protected] or call us on 0161 713 1700. Both of these will be monitored throughout the break.

Please note that only critical issues such as a website being down will be dealt with during this time and we ask that any routine requests are still sent through Basecamp to be picked up once 2025 kicks off.

If you have any questions about this, please don’t hesitate to get in touch.

Merry Christmas and a Happy New Year from all of us here at Pixel Kicks! 🎄🎆

Standard client support

If you’re a Pixel Kicks client and need help with your website, digital marketing campaigns or emails, please see the following information below.

If you’re not currently a client, please get in touch with us here.

For regular support with your website, please use Basecamp

Basecamp Logo

All our clients have a designated Basecamp project where we manage communications. Click here to login with your supplied details.

We will then respond to your message as soon as we can, typically within 24 hours.

Mobile app

Instead of logging in to the Basecamp website, you may wish to download the mobile app for iOS or Android. This will allow you to receive instant notifications when messages are sent.

For urgent requests, please call 0161 713 1700

If your request is urgent, please call our team on 0161 713 1700, and we will make sure your enquiry is dealt with at soon as possible.

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