Success Stories
Certifix: Building a scalable Shopify store for the construction industry
112%
12 month increase in orders
96%
12 month sessions
5%
Reduction in bounce rate
Traditionally relying on phone, email, and account manager relationships, Certifix identified the need to transform their ecommerce presence into a major revenue-driving channel. Subsequently, the decision to partner with Pixel Kicks was made in order to design and build a new Shopify website to lead this transformation.
Challenges
Certifix’s existing website had been built in-house several years ago using the Odoo platform. While Odoo integrated their ERP and CRM systems, it brought certain limitations:
- Poor design flexibility and functionality.
- Significant usability issues for both customers and administrators.
- Weak analytics, leaving little visibility on performance.
- Poor brand messaging, making it difficult for both staff and customers to succinctly describe what Certifix offered.
Goals
The project had a clear set of goals:
- Build a new, scalable ecommerce website on Shopify.
- Improve speed, usability, and mobile responsiveness.
- Deliver a powerful search function allowing users to find products quickly.
- Preserve and grow search engine rankings.
- Create a clean and modern design to align with the refreshed Certifix brand.
- Cater to both B2B and B2C audiences with a straightforward, conversion-driven user journey.
- Futureproof the platform for marketing growth, including PPC and SEO campaigns.
Pixel Kicks’ Solution
Following a discovery process and technical meetings, Pixel Kicks proposed a Shopify-based solution that would provide a robust, scalable foundation for growth.
Key aspects of the approach included:
- Platform choice: Shopify offered reliability, scalability, and a full range of ecommerce functionality out of the box.
- Plytix integration: All product data would be centrally managed in Plytix, with seamless syncing to Shopify, making product updates efficient and scalable.
- Design: A modern, clean layout inspired by leading retailers like Fischer, Hilti, B&Q, Screwfix and Mango Bikes, with a clear emphasis on simplicity, speed, and conversion.
- SEO foundations: Pixel Kicks carried out a technical SEO audit, Core Web Vitals optimisation, URL redirects from the old site, and ensured the new site was fully optimised for mobile users and fast-loading.
Key Features Delivered
- Plytix PIM integration to allow Certifix to scale rapidly
- Fast, powerful product search.
- Split shipping functionality in the Shopify checkout
- Custom metafield filters on category pages
- Customer account functionality including order history and favourites.
- Modern, grid-based product listing pages.
- Product enquiry options in addition to instant purchase
- Stock management tools including low stock notifications.
- Flexible payment options via Stripe, PayPal, Apple Pay, and Google Pay.
- Integrated Google Analytics 4 and optional tracking via Facebook and LinkedIn.
- Full SEO setup including technical audit, site speed optimisation, and schema markup.
- Backup of the legacy Odoo site for security and reference.
- Post-launch training for the Certifix team to manage the new platform confidently.
Results
The new Certifix Shopify website is now live, representing a huge leap forward from their previous setup. Key outcomes include:
- A major improvement in website usability and mobile responsiveness.
- A strong, clear brand identity showcased through modern design and messaging.
- A fully scalable product catalogue capable of supporting tens of thousands of SKUs.
- A technically solid platform ready for PPC, SEO and digital marketing expansion.
Certifix are now positioned to grow their online business significantly, backed by a site that offers speed, usability, and a professional brand experience to their customers.
Conclusion
The Certifix project is a great example of how a traditional B2B business can transform its digital presence and unlock new revenue opportunities. By partnering with Pixel Kicks and investing in the right technology stack, Certifix now have a website ready to meet the demands of modern ecommerce – and to grow with them into the future.
We conducted a thorough process to select our website developer and Pixel Kicks stood out. They understood our tech stack prior to joining them, they understood the brief, the company and most importantly, what we were trying to accomplish. They went out of their way to understand the PIM we sought to invest in by going that extra mile by attending face-to-face or on calls if required.
They have a stable residence, openly encourage regular contact, and genuinely want clients to do well. They appear not to be interested in taking on huge brands which swallow up time and resource at the detriment of their existing customers, which gives us confidence that as an SME we won’t be sidelined. The process of design, build and project management was very professional.